Cancellation

The following Cancellation Policy applies only to Consumers under § 13 BGB, not to Entrepreneurs under § 14 BGB. (A Consumer is any natural person who enters into a legal transaction for purposes that can neither be attributed predominantly to their commercial nor their independent professional activity).

 

Cancellation Policy

Right of cancellation

You have the right to cancel this contract within fourteen days without providing any reason.

The cancellation period is fourteen days from the date

a) on which you or a third party appointed by you, who is not the carrier, has taken possession of the goods, if you have ordered one or more goods under a contract and these are or will be delivered in a uniform manner

b) on which you or a third party appointed by you, who is not the carrier, has taken possession of the last goods, if you have ordered several goods under a contract in a single order and these are delivered separately

c) on which you or a third party appointed by you, who is not the carrier, has taken possession of the last partial shipment or the last piece, if you have ordered a good under a contract, which is delivered in several partial shipments or items.

To exercise your right of cancellation, you must notify us

Anonox GmbH, Karlstraße 15, D-65185 Wiesbaden, fax: + 49 611 58 08 73 05, email: info@anonox.de, phone: + 49 611 58 08 73 00,

by means of a clear statement (such as a letter sent by mail, fax or email) of your decision to cancel this contract. You may use the attached sample cancellation form for this purpose; however, it is not required.

In order to comply with the cancellation period, it is sufficient for you to send the notification of the exercise of your right of cancellation before expiry of the cancellation period.

Effects of cancellation

If you cancel this contract, we must reimburse you for all payments we have received from you, including delivery costs (except for the additional costs arising from choosing a different delivery method than the cheapest standard delivery we offer) immediately and at the latest within fourteen days from the date on which we receive your notice of cancellation of this contract. For this reimbursement, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may refuse reimbursement until we have received the goods or until you have provided proof that you have returned them, depending on which date is earlier.

You must return the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you have sent the goods before the expiry of the deadline of fourteen days.

You must bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value can be attributed to handling that is not necessary for the examination of the quality, characteristics and functioning of the goods.

End of Cancellation Policy

 

Unless otherwise agreed, the right of cancellation does not apply to the following contracts in particular:

Contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the Consumer is authoritative or which are clearly tailored to the personal needs of the Consumer (see § 312g (2) (1) BGB). In our case, this exclusion applies in particular for the individual application of motifs and logos on the goods. This can likewise apply to the customization of the outer packaging. In addition, this exclusion also applies to the individual production of bags made to order.

 

Download sample cancellation form

Sample cancellation form

(If you would like to cancel the contract, please fill out this form and send it back.)

 

To

Anonox GmbH, Karlstraße 15, D-65185 Wiesbaden, fax: + 49 611 58 08 73 05, email: info@anonox.de, phone: + 49 611 58 08 73 00,

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase

of the following goods (*)/ the provision of the following service (*)

 

Ordered on (*)/received on (*)

 

Name of the Consumer(s)

 

Address of the Consumer(s)

 

Signature of the Consumer(s) (only for notification on paper)

 

Date

 

(*) Delete as appropriate.

End of sample cancellation form